Care And Support

Ending your Occupancy


If you wish to end your occupancy you need to carry out the following steps:

Inform Us You Are Leaving

Normally you are required to give NCHA at least 4 weeks notice before leaving. However, if this would cause you difficulties and you discuss this with your Housing Officer, this period can sometimes be shortened. You can give NCHA notice either by speaking to or writing to your support worker or Housing Officer.

Complete A Termination Form

Termination Dates should be on a Sunday (normally the Sunday 4 weeks after you have informed us).
Please ensure you have completed and returned the form to your support worker or Housing Officer at least 2 weeks before you leave (to ensure we can contact you if there are any questions)

If you have a Tenancy Agreement Click Here to download your Termination Form

If you have a Licence Agreement Click Here to download your Termination Form 

If you are unsure of anything that needs to be completed on the termination form or which type of agreement you hold then please speak to your support worker or Housing Officer.

Return The Keys

All keys must be returned to the Project Office or to your Housing Officer by 12.00 noon on the Monday following your Termination Date.  If NCHA do not receive your keys by this date you may be charged an additional weeks rent at the full weekly rate, and you may be charged for any cost incurred for lock changes to the property.

Leave The Property In A Good State

Under the terms of your occupancy agreement, you are responsible for the good condition of your property. A charge may be made for any deliberate damage caused. An officer from NCHA may carry out an inspection on the property before you leave.

Before you leave, we expect you to:
 
  • Vacuum or sweep the floors
  • Clean the bathroom (if applicable)
  • Wipe kitchen surfaces (if applicable)
  • Empty your fridge and cupboards of any food and crockery, cutlery, pots and pans etc.
  • Empty your bin and dispose of rubbish properly in bins outside
  • Inform us of any repairs you are aware of

Remove All Of Your Belongings

Take all of your belongings with you including any furniture that belongs to you. Any unwanted items that belong to you should be disposed of appropriately.
If NCHA has to remove or store any belongings you may be charged up to £200. Any belongings will only be stored for a maximum of 28 days before they will be disposed of.
Inform the Housing Benefit Department of your termination date
If you are in receipt of Housing Benefit please contact your Local Authority or your Housing Officer.

Wednesday 22nd May

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