Harassment and Anti Social Behaviour

Tackling Harassment and Anti-social Behaviour

NCHA believes everyone should have the right to live their lives in the way they wish as long as this does not spoil the quality of life for other service users and neighbours. We will encourage tolerance and respect for the needs and choices of others, including different lifestyles. We recognise that we must tackle neighbour problems in order to provide a quality service.

Harassment

Harassment is intimidation of others people, their household or their visitors because of race, colour, religion, nationality, sex, sexual orientation or disability.

Harassment can be intimidating and threatening: it can include aggressive behaviour as well as attacks on property or people.

Anti-social Behaviour

Anti-social behaviour can be in variety of forms. It could be:

• Graffiti on property without consent 
• Damage to property 
• Intimidating groups taking over public spaces 
• Drug dealing and other criminal behavior 
• People dumping rubbish and litter or abandoning cars 
• The misuse of fireworks

Noise Nuisance

Noise from neighbours can be a problem in any house or flat.

The noise from television, hi-fi or radio can create serious problems for neighbours at any time of the day, but especially at night.

If your neighbour is making a noise or causing a nuisance, the first thing you should do is talk to them. They may not be aware of how it is affecting you.

If your neighbour is unprepared to listen you can talk to your support worker, Housing Officer or the Environmental Health Department.

How do you report Harassment or Anti-social behaviour?

If you wish to report a problem, contact your Housing Officer.

Housing & Property Management will immediately investigate the issue and deal with it promptly, in a sensitive and fair manner and decide on the most appropriate course of action. We will provide help and support to victims. We will ensure confidentiality at all times and get victims’ agreement before contacting other agencies. We will keep you informed of progress. We will take court action in the most serious cases.

We will investigate all reports of any service user’s anti-social behaviour. In cases of harassment, anti- social behaviour or serious noise nuisance caused by one of our service users we will give advice, investigate, take action where necessary and may take legal action which may result in eviction.