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The following pages make up Your Guide which is given to all people who receive care or support from us. In some services the Guide may be slightly different, for example people who live in their own homes will not receive the Housing and Property Management section.This guide can be translated in to other languages by opening each page and clicking on the Select Language box at the top of the page.WelcomeOur VisionYour Personal InformationEquality and DiversityTrying to Keep You Safe from AbuseHate CrimeSupportYour Rights and ResponsibilitiesSMaRT ServicesTake 5Communication StandardsFeedbackCompensationHousing and Property ManagementMoving InManaging Your OccupancyYour Occupancy AgreementRent PaymentsMaintenance and RepairsContractorsHarassment and Anti Social BehaviourThe Mental Capacity ActKeeping Yourself SafeHome Care
click here to report and track a repair, pay your rent and access your account details
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